I love when a company expects the most out of their products and, when those products aren’t performing as such, they do something about it! That’s what Graco did today.
Today Graco issued a voluntary recall of 3.7 million of their toddler convertible carseats and harnessed booster seats. Specifically the recall is on the harness buckles on those carseats.
Graco’s statement:
“As part of our continuous product testing and improvement process, Graco identified that food and dried liquids that can make some harness buckles progressively more difficult to open over time or become stuck in the latched position. Therefore, Graco has decided to conduct a voluntary recall on the harness buckles used on all toddler convertible car seats and harnessed booster seats manufactured from 2009 to July 2013. Graco would like to stress this does not in any way affect the performance of the car seat or the effectiveness of the buckle to restrain the child. And a car seat is always the safest way to transport your child.”
Thank-you, Graco, for realizing that cleaning those little buckles is pretty much impossible. And gross!
If you have one of the carseats in question (you can see specific models affected on Graco.com) and are having difficulty cleaning the harness buckle, please give Graco customer service team a call at 800.345.4109 (M-F, 9am-5pm) or email customerservices@gracobaby.com. They’ll swap out your harness buckle at no cost to you!
Also, if you’re super ambitious and want to scrub out your current harness buckle, Graco has provided some cleaning tips on their site as well.